Business backstory
Moneypenny's headquarters, opened by by King Charles III, were backed by Welsh Government and the town council in Wrexham, where the company was founded by brother and sister Ed Reeves and Rachel Clacher in 2000.
The extraordinary £15 million building, surrounded by seven acres of landscaped grounds, nature trails, duck ponds and orchards with views of the countryside, has succeeded in rivalling Google's and Apple's famously futuristic homes.
How has the Welsh Government helped?
"We have been delighted by the excellent support we have received from the Welsh Government," says Jesper With-Fogstrup, the Group CEO of a business which aimed to create the perfect environment for a huge and happy workforce in north Wales.
"Back when our founders approached them with plans to build a new state-of-the-art headquarters, they facilitated the move by helping us dispose of our old offices. And they supported our business from the very start and been receptive to our ideas."
Moneypenny's campus is also a shrine to the enormous growth of the world's leading provider of customer conversations. Today, the company is also known for its strong focus on technology and innovation, ensuring clients benefit from the best of both human and digital expertise.
"We work with businesses of all shapes and sizes, from sole traders right up to multinational corporations," says Jesper With-Fogstrup. "We have more than 1,000 colleagues in the UK and US."
Moneypenny is thriving in the US, too, with the recent acquisition of award winning outsourced communication companies VoiceNation and Ninja Number and more recently Alphapage and Sunshine.
"The business is going from strength to strength," says Jesper With-Fogstrup. "The US is an exciting market for us where we also have ambitious growth plans."
Why Wales?
Meanwhile, Moneypenny's desire to create the greatest workplace in the world in Wales is paying off. As well as winning architectural awards, the design of the building has been widely praised for its bold originality and commitment to creating a place of inspiration for those who work there, helping Moneypenny to proudly celebrate 25 years of service this year (2025), being named one of the ‘100 Best Companies to Work For’ seven times and recognised as a Great Place To Work (GPTW).
As Group CEO, Jesper With-Fogstrup highlights how the business is deeply rooted in Wales while serving clients globally. The people of Wales remain a key strength, providing an excellent pool of talent and reinforcing Moneypenny’s belief that people and excellent tech combined are its greatest asset.
"We have a wonderful team of dedicated, professional and friendly people who love the job they do," he says.