Trade & Invest Wales Privacy Notice
Trade & Invest Wales is the business marketing department of the Welsh Government. Welsh Government is the data controller for the personal information you provide when completing forms on the website and will process it as part of undertaking our duties in promoting and supporting the business sectors in Wales.
Newsletter Subscription
When you complete your details on the newsletter subscribe form and opt in to receive the Trade & Invest Wales newsletters, you provide your consent for Trade & Invest Wales to use your personal information to administer your email account and provide any products and services you have requested from us.
You are free to unsubscribe at any time by clicking the unsubscribe link in any email you receive from us, or you can email us at business@gov.wales.
We will send you news and information that we feel will be of interest to you from time to time based on your business sector preferences or your geographical location.
Following industry standard practice when you unsubscribe, your email address will be retained on a system suppression list to ensure you no longer receive emails from Trade & Invest Wales.
We may contact you to request your permission to use your business details for marketing or research activities. The Welsh Government will not use your data without your consent for this particular purpose.
Who will have access to your data
Trade & Invest Wales and associated research companies.
How we keep your data secure
Personal data provided to Trade & Invest Wales is held on secure servers within the UK and your personal data is stored in a restricted folder and restricted to the immediate staff members.
Trade & Invest Wales has procedures to deal with any suspected data security breaches. If a suspected breach occurs, Trade & Invest Wales will notify you and any applicable regulator where we are legally required to do so.
Sharing your data
Your data may be shared with:
- Other Welsh Government departments (e.g., International Offices, Business and Regions)
- Organisations contracted by Welsh Government to deliver business support or research
- External partners representing Wales at events (stand partners will be listed on event pages)
- Providers delivering support services on behalf of Welsh Government
- Other businesses and stakeholders to facilitate supply chain opportunities or business development
Research & Evaluation
To help us understand how our programs are performing and make better decisions for the future, we may use your information for research and evaluation purposes. This could involve analysing trends in business activity across Wales, assessing the impact of our support initiatives, or gathering insights to shape policies that benefit the economy.
For example, we might look at aggregated data (like overall participation rates or sector-wide growth metrics) to monitor progress and inform planning. In some cases, this means sharing your details—such as contact information or business details—with organisations we've contracted specifically for research and evaluation tasks. We only do this when it's necessary and proportionate.
This processing is based on our "public task" lawful basis under data protection laws, as it directly supports the Welsh Government's official functions in promoting economic development and public services. We always aim to minimise the data shared, prioritise anonymisation where possible, and ensure any partners handle your information securely and confidentially in line with our standards.
Your rights
Under the data protection legislation, you have the right:
- to be informed of the personal data Trade & Invest Wales holds about you and to access it
- require us to rectify inaccuracies in that data
- to (in certain circumstances) object to or restrict processing
- to (in certain circumstances) data portability
- for (in certain circumstances) your data to be ‘erased’
- to lodge a complaint with the Information Commissioner’s Office (ICO) who is the independent regulator for data protection.
Should you have any queries regarding this privacy notice, please get in touch here:
For further details about the information the Trade & Invest Wales holds and its use, or if you want to exercise any of these rights, please contact us using the details provided below.
Data Protection Officer
Welsh Government
Cathays Park
CARDIFF
CF10 3NQ
Email address: DataProtectionOfficer@gov.wales
The contact details for the Information Commissioner’s Office are:
Information Commissioner’s Office - Wales
2nd Floor
Churchill House
Churchill Way
Cardiff
CF10 2HH
Telephone – Helpline 029 2067 8400 (Wales Helpline) or 0303 123 1113 (UK Helpline)
Email - wales@ico.org.uk
Website: www.ico.org.uk